Shipping & Returns
Shipping Policy
We charge USPS rates for shipping most items depending on the total order weight to anywhere within United States, please allow 2 to 3 Business Days for Tracking Confirmation and 3 to 5 Business Days for Delivery.
Please also note that the shipping rates for many items we sell are weight-based. All weights will be rounded up to the next full pound. However, we are not currently shipping to P.O Box nor A.P.O addresses.
In normal circumstance, you will receive your tracking number within 48 hours (not including weekends) and the your package will be delivered within 3-5 business after the carrier pick up the package from our warehouse.
Return & Exchange Policy
Returns & Exchanges
We stand behind our products and aim to make returns simple and hassle-free. If you have any questions, please contact us before sending your item back.
Return Eligibility
To qualify for a return or exchange, items must meet all of the following:
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Requested within 14 days of delivery
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Defective
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In original packaging (including GI belt, if applicable)
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Unworn, unwashed, and clean
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Undamaged
Not eligible for return:
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Items with odors (smoke, detergent, etc.)
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Pet hair, dander, or stains (including deodorant marks)
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Visible signs of wear or use
Items that do not meet these conditions will be returned to you at your expense. You will be responsible for providing a return shipping label.
Damaged, Defective, or Incorrect Items
Received the wrong item or something defective?
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Contact us within 14 days of delivery
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We’ll provide a prepaid return label
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A replacement or refund will be issued once the item is shipped back
Size Exchanges
Need a different size?
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Contact us within 14 days of delivery
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Item must meet all return eligibility requirements
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Customer is responsible for return shipping
Your exchange will be processed once we receive the original item.
Refunds
Changed your mind?
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Contact us within 14 days of delivery
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Item must meet all return eligibility requirements
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Customer is responsible for return shipping
Refunds are processed after we receive and inspect the item.
Shipping Costs
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Defective or incorrect items: We cover return shipping
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Exchanges & refunds: Customer is responsible for return shipping
All returns should be sent to our location in Sacramento, California, USA.